• AWAKE Marketing Agency Calgary
  • A
  • A
  • A
  • A
  • <meta name="p:domain_verify" content
  • AW

REFUND POLICY

We provide an extensive portfolio for you to view, before hiring us for your project, so that you view the quality level of our work and you can decide whether AWAKE would be a good fit for your goals.  If you have any questions or enquiries, please contact us prior to making the payment for our services. Thank you! 

By registering for any of our services you are declaring that you accepted and agreed with all the terms and conditions outlined in the refund policy. Please read and make sure you fully understand our refund policy prior to making a payment.

Payments for web design projects are made to us in increments as a courtesy to the client. All retainers and deposits are non-refundable. If a project is cancelled or postponed by a customer, all deposits paid are retained by AWAKE Marketing Inc.  and when applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

AWAKE Marketing Inc. will supply a complete and specific breakdown of all costs for each project upon request. 

If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without any notice. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a dispute claim without contacting us is fraud, and is never an appropriate or legal means of obtaining a refund.

Your success is our success, and we want to help you achieve great things!